1. Introduction
Welcome to Thrive Clinic. We are committed to protecting the privacy and confidentiality of our patients’ personal and health information. This privacy policy outlines our practices regarding the collection, use, and sharing of your information.
2. Information Collection
We collect personal information such as your name, contact details, date of birth, and health insurance details. We also collect health information including your medical history, treatment plans, and test results. This information is collected through medical forms, consultations, our website, and other interactions with our clinic.
3. Use of Information
The information we collect is used to provide you with medical care, process billing, communicate with you about your treatment, and improve our services. We may also use your information for internal administrative purposes and to comply with legal obligations.
4. Information Sharing and Disclosure
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These include electronic safeguards like encryption, along with physical and administrative safeguards to secure the information we collect.
6. Patient Rights
You have the right to access, amend, or request deletion of your personal and health information. You can also request restrictions on the use and sharing of your information. To exercise these rights, please contact us using the details provided below.
7. Cookies and Tracking Technologies
If our website uses cookies, they are used to enhance your online experience, analyze website traffic, and for marketing purposes. You have the option to accept or decline cookies.
8. Policy Updates
We may update this privacy policy from time to time. Any changes will be posted on our website, and we will notify you of significant changes through the contact information you have provided us.
9. SMS Text Messaging & Consent
Thrive Clinic sends SMS text messages for appointment confirmations and reminders to users who voluntarily opt in by completing the appointment booking form and selecting the consent checkbox. By opting in, users agree to receive appointment-related messages; message frequency varies and standard message and data rates may apply. Users receive a confirmation message upon opt-in and may opt out at any time by replying STOP to any message, after which no further SMS communications will be sent unless the user re-opts in. Mobile numbers and SMS consent are used solely for appointment-related communications and are not shared or sold to third parties.
10. Contact Information
If you have any questions or concerns about this privacy policy or your information, please contact us at:
Address: 802 W. 18th Street, Houston, Tx 77008
Phone: (281) 900-0304
Email: admin@thrivemedicineclinic.com
11. Effective Date
This policy is effective as of 01-21-2026.